ABOUT ME
Let’s use technology to improve lives…
Hello
I’m a technologist, strategist, speaker, and writer. I’ve led digital transformations from the early days of the internet, through to the cutting edge of data-driven customer experience today. I’ve lived and worked in the UK, USA and Australia, and consulted for businesses across Asia Pacific. I’ve returned to the UK as my children undertake the next stage of their schooling.
My experience spans leading sales for a US startup, CIO at the Australian Financial Review, and guiding customer strategy and advisory for Adobe APAC. I’ve been fortunate to work in a number of sectors including Media, Education, Tourism, Retail and Automotive. It’s fascinating to see the commonalities and differences in these businesses as they tackle the opportunities of digital.
I’m a technology optimist with a difference. We are moving toward greater automation via AI, and customisable views of the world through mixed reality and VR. As these changes occur I strongly believe in the importance and uniqueness of the human at the centre. I bring this philosophy to all my work because transformation ultimately isn’t just about technology, but rather about people and their context. You’ll find a few of my articles and videos below to give you a flavour.
I’d love to hear from you and see if I can be of assistance.
Thanks for visiting.
Mark
SERVICES
In zeitgeist of ‘AI FIRST’ what about ‘Human first’?
I’m based near London and can be available across Europe and worldwide. All my work is personalised to the circumstances and client. You can engage me for:
Speaking
Conferences, Events, Teams, Leadership courses, Off-sites. Get informed, get enthused.
Strategy Development
Do you have a clear strategy? Is it working? Can you and your people articulate it? Do you use it?
Innovation Workshops
What is innovation? Who should do it? How? Let’s think better experiences and suitable tech.
Transformation Delivery
Transforming is hard. Get help: Solution sourcing, Team & skills design, Agile, Doing the work.
Sales Training
Are you selling products? Experiences? Relationships? What really generates trust and engagement?
Coaching & Mentoring
Clarity. Focus. A longer term view in the context of accelerating change - I’m an experienced third party with a distinctive perspective.
WRITING
Articles for and FROM a range of business and technical publications
“My prescription for a happy digital future? Be excited, be urgent, be productive rather than busy. And above all, be creative. I’m optimistic. I hope you are too.”
Autonomy, Mastery, Purpose and the future of work: Business Insider
Managing the speed of change : Which 50
Is Creativity Exclusive to Humanity? The AI Debate : Ad News Australia
Guiding Universities toward a relevant digital curriculum - Adobe Digital Dialogue
Innovation is for everyone - Australian Financial Review
Technology, social change and optimism - BandT Magazine
VIDEO
“We were able to work up some user journeys and make them tangible. When you’ve got a handle on the people, the technology will follow naturally”
Join Janine Perrett from Sky News as she chats to Mark Henley about re-humanising technology and the future of work at Adobe Think Tank
Hear from Sydney Opera House’s CEO, CMO and Head of Digital Transformation as they describe their approach to creating a personalized and lasting customer experiences—and how they partnered with Adobe to realize their vision.
ADMA sat down for a tech talk on digital channels with Mark Henley, Director of Strategy and Marketing Transformation at Adobe.
Following CMO, CIO and ADMA’s recent Executive Connections event for CMOs and CIOs, entitled ‘Mastering Digital Transformation’, we ask Adobe head of strategy and digital transformation, Mark Henley, his advice on how organisations tackle and master digital change.
“Brands have become stories, driven not by their products, or even their customers, but by their mission.”
TESTIMONIALS
“Mark Henley played a pivotal role. His experience was critical. The confidence he was able to foster very early made him an absolute trusted advisor to the executive group”
Mark Baker - ENTERPRISE ACCOUNT DIRECTOR - Adobe
“Mark is the human element that brings technology and people together to achieve amazing results. He has the unique ability to see a problem from all angles and provide practical solutions that work. He is a visionary, a communicator and is inspirational, which is a unique skill set that customers value.”
Belinda BURGESS - GM Customer Experience ANZ - ORACLE
"Mark Henley is one of those people who takes earnest pride in having integrity and being authentic. And so when he gets behind a project and becomes its evangelist and strategist, it means something, and people naturally follow."
ALICIA NAVARRO - President and c0-FOUNDER - SKIMLINKS
CLIENTS AND BRANDS
From the overwhelming density of downtown Jakarta to the tranquility of New Zealand’s southern island, I’ve worked with businesses large and small. One thing stands out - no matter the location, vertical or brand, every business runs because of its people who are deeply passionate and engaged. Here is a small sample of brands I’ve worked with:
MEDIA &
ENTERTAINMENT
EDUCATION
TOURISM
AUTOMOTIVE
CONTACT
If you’d like to contact me to discuss how I could assist you, please use the form below, or mail me at mark@henley.consulting. I can provide a full CV on request.
Copyright Mark Henley 2018
